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Limited Warranty
ON PARTS AND LABOR
This Limited Warranty covers units that are purchased as new and in the United States Only. This Product is
manufactured, distributed, and warranted by AmTRAN Video Corporation (hereinafter known as “Warrantor”)
under brand license by JVC KENWOOD Corporation. The Warrantor provides a warranty to the original purchaser
of a new Product against defects in materials and workmanship for a period of one (1) year of non-commercial
usage and ninety (90) days of commercial use. If a Product covered by this warranty is determined to be
defective within the warranty period, the Warrantor will either repair or replace the Product at its sole option
and discretion.
To obtain warranty service, contact our Technical Support:
Visit the Web Site: http://jvc-tv.com/support
Or call our Customer Support and Service Center
1-855-868-1928
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A DESIGNATED SERVICE CENTER.
Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a Product is within
the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement parts and Products may be
new or recertied at the Warrantor’s option and sole discretion. Replacement parts and Products are warranted
for the remaining portion of the original warranty or for ninety (90) days from warranty service or replacement,
whichever is longer.
Type of Service
Defective Products must be sent to the designated service center to obtain warranty service. The Warrantor is
not responsible for the transportation costs to the service center, but will cover the costs for return shipping to
the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY PRODUCT TO A DESIGNATED SERVICE
CENTER FOR WARRANTY SERVICE.
Product returned to designated service centers must utilize either the original carton box and shipping material
or packaging that aords an equal degree of protection. Technical Support will provide instructions for packing
and shipping the covered Product to the designated service center.
Limitations and Exclusions
The Warrantor’s one-year limited warranty only covers defects in materials and workmanship. This warranty
does not cover product issues caused by any other reason, including but not limited to cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power surges, signal issues, damages
from shipping, acts of God, any type of customer misuse, modications or adjustments, as well as installation
and set-up issues or any repairs attempted by anyone other than by an authorized service center. Products
with unreadable or removed serial numbers, or requiring routine maintenance are not covered. This one year
limited warranty does not cover Products that are sold “AS IS”, “Open Box”, “FACTORY RECERTIFIED”, or by a non-
authorized reseller.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY. AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. THE WARRANTOR’S
TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING WARRANTOR’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS
ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. THE
WARRANTOR SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL
LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM
STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK TV.JVC.COM FOR THE MOST
CURRENT VERSION.
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