JVC Flat Panel Television JVC Emerald LED HDTV User Manual

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Limited Warranty
ON PARTS AND LABOR
This Limited Warranty covers units that are purchased as new and in the United States Only. This Product
is manufactured, distributed, and warranted by AmTRAN Video Corporation (hereinafter known as
“Warrantor”) under brand license by JVC KENWOOD Corporation. The Warrantor provides a warranty to
the original purchaser of a new Product against defects in materials and workmanship for a period of
one (1) year of non-commercial usage and ninety (90) days of commercial use. If a Product covered by
this warranty is determined to be defective within the warranty period, the Warrantor will either repair or
replace the Product at its sole option and discretion.
To obtain warranty service, contact our Technical Support:
Visit the Web Site: go.jvc.com/HDTVSupport/
Or call our Customer Support and Service Center
1-855-868-1928
PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT TO A DESIGNATED SERVICE
CENTER.
Proof of purchase in the form of a purchase receipt or copy thereof is required to show that a
Product is within the warranty period.
Parts and Labor
TThere will be no charge for parts or labor during the warranty period. Replacement parts and
Products may be new or recertied at the Warrantor’s option and sole discretion. Replacement parts and
Products are warranted for the remaining portion of the original warranty or for ninety (90) days
from warranty service or replacement, whichever is longer.
Type of Service
Defective Products must be sent to the designated service center to obtain warranty service. The
Warrantor is not responsible for the transportation costs to the service center, but will cover the costs for
return shipping to the customer. PRE-AUTHORIZATION IS REQUIRED BEFORE SENDING ANY
PRODUCT TO A DESIGNATED SERVICE CENTER FOR WARRANTY SERVICE.
Product returned to designated service centers must utilize either the original carton box and shipping
material or packaging that aords an equal degree of protection. Technical Support will
provide instructions for packing and shipping the covered Product to the designated service center.

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